Account Manager gives you the ability to view, exchange or transfer your tickets for upcoming games. For more information on accessing Account Manager and downloading your digital tickets, click here. 

YES! There are no costs associated with the Stingrays App and managing your tickets using Account Manager on your smartphone, including accessing tickets for mobile entry & forwarding tickets.

A digital or mobile ticket is the safest, most convenient and flexible way to receive and manage tickets. It’s our effort to make your experience the very best. Digital Tickets provide:

• Quick and easy entry to the North Charleston Coliseum using your mobile phone or smart device
• Instant access to all your season tickets through the Stingrays Account Manager page and Stingrays App
• The ability to manage your tickets at any time
• Reduced risk of lost, stolen, counterfeit or forgotten tickets
• An easy way to go green by printing less paper

No, a mobile ticket must be provided either within the mobile website or within your phone’s wallet to gain entry.

We recommend that you download your tickets at least 24 hours before the game you're attending.

Yes, however, it’s much easier to send each attendee their individual ticket.

Print at home tickets are not available. The options for tickets are:

1. Mobile entry on the Stingrays App through Stingrays Account Manager
2. Tickets may be texted directly to you with no sign-in required.

Watch the video above for visual instructions on how to transfer tickets to someone or follow the steps below:

1. Access your Stingrays Account Manager through the Stingrays App or type in your browser: am.ticketmaster.com/scstingrays
2. Click on the top right button that says, “Sign In” and enter your information
3. Once you are signed in, click on “Manage Tickets” on the center blue button
4. Click on the game that you’d like to Transfer the tickets from
5. To start the process, you must click “Transfer” on the right-hand corner and select which tickets you want to transfer
6. Click “Continue” and proceed to enter in your recipient's contact information
7. Your contact will receive an email, notifying them that you issued a Ticket Transfer*
8. YOUR CONTACT MUST ACCEPT THE TICKETS BEFORE ARRIVING

Once your contact has accepted the transfer, the tickets are officially theirs!

*Note: If you enter in the incorrect email address or your guest fails to accept the tickets, you can cancel the transfer BEFORE anyone accepts the tickets. They will then remain on your account.

The Stingrays play at North Charleston Coliseum in North Charleston, SC. Please click here for directions to the venue. 

The Stingrays Front Office is located at 5050 Etna Street, Suite B, in North Charleston, SC. 

While at a game, you can visit The Reef located behind section 140 in the North Charleston Coliseum. While the Stingrays do not have a physical store location, you can shop 24/7 online by visiting The Reef Webstore. 

• Full Season Ticket holders have access to our Never Wasted Ticket Program. If you miss a game, you may trade in unused previous game tickets for tickets to select future games. Blackout dates do apply. Blackout dates for the 25-26 season are: November 28, December 6, December 21, December 27, January 17, February 21, March 21, April 4, and all 2026 Kelly Cup Playoff games. 
• If you can’t attend an upcoming game, Full Season and Weekender Ticket holders may exchange those tickets for tickets to a future game by calling the Stingrays Front Office at 843-744-2248 least 48 hours prior to the game they are going to miss. 

Children under the age of two years old are admitted free of charge if they sit on a lap. 

During events, lost and found is located at the Guest Services booth located on the concourse outside section 130. After the event, please contact the North Charleston Coliseum administrative offices during regular business hours at 843-529-5050. 

No, guests who enter the North Charleston Coliseum may not leave the building and re-enter. 

To ensure the comfort, safety, and health of all guests, North Charleston Coliseum maintains a strict No Smoking Policy. Smoking, including the use of e-cigarettes, vapes, and all tobacco or marijuana products, is always prohibited within the venue and in all seating areas, restrooms, concourses, and entryways. Designated smoking areas are located on the North and South side of the building. 

Parking is available at the North Charleston Coliseum for $10 per vehicle.  On nights where a large crowd is expected or multiple events are happening, parking may be limited.  When this happens, the Coliseum will post a parking alert on social media. Be sure to follow North Charleston Coliseum & Performing Arts Center on Facebook and Instagram for more information.

Single game Accessible seating tickets are available online at Ticketmaster.com and in person at the North Charleston Coliseum Box Office. If you have questions regarding Season or Group ticket packages that include Accessible seating locations, please contact the Stingrays Front Office at 843-744-2248.

Full Season Ticket Holders and 24 game plan holders will have the opportunity to renew the same seats from year-to-year provided an account deposit is made prior to pre-determined deadlines set forth by the Stingrays.

Seat relocation occurs on an annual basis, at the time of ticket renewal. The Stingrays will use their best efforts to annually allocate and license seats under various ticket plans but retain the rights to refuse, renew, or limit the number and determine the location of such seats. Relocation, if possible, will be considered based on the longevity of each account, the seat location currently held and openings that may occur because of cancellations in the requested area(s). No consideration will be made unless the ticket holder indicates in writing a change is desired and the first payment has been received by the Stingrays by the first payment due date. When requesting relocation, please specify your request regarding section, row, seat numbers, price range, etc.

A Front Office representative will contact the season ticket holder of record if any available options exist. If the season ticket holder issuing the request fails to respond to any phone or email messages made by the Stingrays in a reasonable amount of time as determined by the Stingrays, priority pertaining to the requested seats will be lost.

Full season ticket holders receive the first round of Kelly Cup Playoff home games as part of the package and have first right of refusal for their seats for subsequent rounds if purchased prior to pre-determined deadline set forth by the Stingrays. 

Weekender ticket holders have first right of refusal for their seats for Kelly Cup Playoffs if purchased prior to the pre-determined deadline set forth by the Stingrays.

Full and Weekender Ticket holders who do NOT reserve their seats for the Kelly Cup Playoffs still retain first right of refusal on their seats for the following regular season if they are renewed prior to the to-be-announced renewal deadline.

The Stingrays will not buy back or refund tickets for games the ticket holder is unable to attend. However, ticket holders may sell their tickets through various online ticket re-sale outlets. The Stingrays are not responsible for third party exchanges of tickets or payment. Fans should exercise caution when purchasing tickets from an outside party. 

No, all Stingrays ticket sales are final and non-refundable. 

All the following objects are strictly prohibited from the facility: bags, backpacks, luggage, coolers, parcels, briefcases. All guests are subject to be searched, at the Coliseum’s discretion, of their person and/or possessions (including women’s handbags not to exceed 4.5" x 6.5" which may be allowed entry after such search). Guests with prohibited articles will be turned away at the entrances to return items to their vehicle or to dispose of them. No storage or “check-in area” will be provided. For a detailed description of the North Charleston Coliseum Clear Bag policy, full list of prohibited items, etc. please click here. 

No, all outside food and beverages are strictly prohibited. 

All food and beverage concessions at the North Charleston Coliseum are cashless. The cash-free model speeds up transaction times and reduces long lines, therefore, getting guests back to their seats faster. Credit cards, debit cards, and all major mobile payment apps will be accepted.

Doors for all events open one (1) hour prior to puck drop unless otherwise noted and announced by the Stingrays Front Office.

Stingrays Ticket Central is located on the concourse behind section 110. 

You can submit a donation request by heading to our website and clicking the Community Initiatives and Programs tabs and then donation request. 

Click here to visit Cool Ray Corner where you can fill out a request form for a Cool Ray appearance. 

Your ticket is a revocable license and may be withdrawn at any time without refund at the sole discretion of the Stingrays. All tickets are subject to the rules, regulations and policies of the Stingrays. Your tickets may be revoked for reasons including but not limited to the following: failure to meet payment deadlines, misrepresentation of tickets, violating guest conduct policies including drunk or disorderly conduct, harassment of other guests or obscene behavior. All costs of the Stingrays, including attorney’s fees, relating to any dispute concerning season ticket account ownership costs, benefits, and/or policies (whether or not the Stingrays are named as a party in any litigation) will be charged to the season ticket holder.